By Dennis McHale, April 27, 2020
We are in times of extraordinary uncertainty, danger, and complexity. Leadership is critical. Strong leadership will be revealed through behavior, communication, and outcomes.
Hope is essential and is based on trust. Trust comes from consistent truth-telling, clarity, and consistency of messaging. We must have regular updates based on actual results with associated learning and improved thinking.
Political posturing and personal omniscience are woefully insufficient due to the complexity of factors, stakeholders, and inter-dependencies.
At this critical juncture in combating a pandemic, we require a steady hand on the tiller who creates and embraces both science and an open learning team of leaders and experts that value informed dissent and respectful debate to avoid the trap of narrow defensive control of information.
Value dissent – Listen – Challenge – Learn